Careers

What you’ll be doing

• Manage a portfolio of customers within your territory to optimise customer service and maximise sales revenue
• Work with the Sales Manager to deliver sales, profit and productivity targets for the territory
• Deliver distribution and promotional sell-in objectives, including point of sale
• Identify and seek out new customers and build lasting relationships
• Input orders accurately through the Blue Alligator mobile sales platform
• Develop key accounts through improved relationships
• Spot new products demanded in the market and work with the product department on range and pricing
• Provide monthly and weekly sales forecasting and reporting, with daily CRM updates

What we’re looking for

• Hands-on experience in face-to-face, territory-based customer sales development
• Experience of B2B FMCG sales
• IT skills to manage ERP and CRM systems
• Excellent communication and customer service skills
• Self-motivated, organised and goal-orientated, a team player who takes ownership of problems and is resilient in the face of a “no”

What you’ll be doing

Operations (50%)

• Produce and maintain the daily stock report, consolidating the three reports from the 3PL (Miniclipper) into the master spreadsheet.
• Cross-check dispatch reports against virtual pick orders in Business Central and resolve any discrepancies.
• Submit orders to the 3PL from the sales team's files, checking accuracy before they go.
  
• Process and progress sales orders through Business Central, keeping order and customer records accurate.
  
• Act as a day-to-day point of contact for the sales team on order, stock and dispatch queries.
  
• Carry out stock housekeeping in Business Central, including bin codes and case-to-unit conversions.
  
• Book pallets daily with logistics companies and reconcile monthly pallet storage.
  
• Verify invoices and costs, and support inventory analysis and reporting.
  

E-commerce (50%)

• Run the day-to-day Shopify store: product updates, pricing, basic merchandising and order flow.
  
• Maintain Amazon and eBay listings, stock levels and orders, keeping account health in good standing.
• Manage Klaviyo email marketing: list and segment upkeep, campaign build and scheduling support.
• Keep CRM and customer records accurate, and maintain clean data across all channels.
• Reconcile online orders and stock across the various platforms.
  

What we’re looking for

• 1 to 3 years in an e-commerce, order processing or operations support role, ideally in wholesale, distribution or retail.
• Hands-on experience with e-commerce or marketplace platforms such as Shopify, Amazon or eBay.
• Experience with an ERP or order management system (Business Central an advantage).
• Experience supporting a sales team or working in a busy trading environment.